1. Information we collect
We collect information users provide, including account details, order and license records, support requests, reviews, comments, messages, and affiliate information. Payment providers may send transaction identifiers, payment status, payer email, fee amounts, and refund information. Full card or bank credentials are not stored by Scriptbucks.
2. Technical and usage information
We collect security and operational information such as IP address, browser and device data, login history, audit events, download activity, referral attribution, and error logs. Product statistics may use privacy-protected hashes to reduce duplicate counting.
3. How information is used
- Operate buyer accounts, checkout, digital delivery, licensing, order history, affiliates, and refunds.
- Verify payments and prevent duplicate or fraudulent fulfillment.
- Provide messaging, support, notifications, disputes, reviews, and product analytics.
- Detect abuse, malware, account takeovers, manipulation, and violations of store rules.
- Improve reliability, usability, search visibility, and store performance.
- Meet legal, tax, accounting, and regulatory obligations.
4. How information is shared
Service providers may process hosting, email, payment, security, analytics, or storage data on our behalf. We may disclose information when required by law or when reasonably necessary to protect users, the store, or the public. We do not sell personal information to advertisers.
5. Public information
Published reviews and public comments may be visible publicly and indexed by search engines. Private messages and support tickets are available to their participants and authorized administrators for support, safety, disputes, abuse investigations, or legal compliance.
6. Cookies and local storage
We use session cookies and similar storage to keep users signed in, protect forms, remember preferences, maintain carts, and attribute referrals. Payment providers and embedded third-party services may set their own cookies under their policies.
7. Retention
We retain information for as long as reasonably necessary to operate the store, enforce licenses, resolve disputes, prevent fraud, satisfy accounting and legal obligations, and preserve transaction history.
8. Security
We use access controls, password hashing, CSRF protection, prepared database queries, audit logging, payment verification, and other safeguards. No online service can guarantee absolute security.
9. Your choices
Account settings allow users to update profile information and control certain notifications and messaging. Requests concerning eligible personal information may be submitted through support. Some transaction and security records may need to be retained.
10. Children
The store is not directed to children under 13, and we do not knowingly collect personal information from children under 13.
11. International processing
Information may be processed in countries where Scriptbucks or its service providers operate.
12. Policy changes
We may update this policy to reflect changes in the store, technology, payment systems, or applicable requirements.
13. Contact
Privacy questions and requests may be submitted through the support center.